Work with us: roasters

1- Request samples from our current offerings. Don’t forget to give us feedback on them, too!

2- Get in touch with a rep who can answer questions and secure bags for you.

3- Sign up to get our weekly email with updated offer sheets and news from our lab!

Yes! You can order directly from our sister-site Showroom Coffee. Convenient pack sizes of 2lb, 10lb, 33lb and/or 66lb are ready to ship! www.showroomcoffee.com is an e-commerce site, meaning that you can order directly to your home.

This site, www.croptocup.com, is for quoting commercial roasters who plan to purchase full bag minimums.

1.  We are on your team. Coffees are flat-priced, cost-plus, meaning our incentives are aligned with yours. It doesn’t stop with finding a coffee you care about. After you onboard a coffee, it’s our job to help you get the most out of your decision to buy more intentionally. 
2. These are YOUR suppliers, we are facilitators. The future of coffee is being built around more direct relationships. We invite you to be as hands-on as you’d like to be. We will be there alongside you. It’s also understood that you have a lot going on! When you are too busy, we’ll still be there to maintain the relationships and momentum with producers year-round. 
3. We are independent and value relationships over just about anything else. Our independence allows us to stay true to these relationships and be selective in how we grow. In the end, this means that we don’t cut corners with customers or producers. 

Transparency is a must for us. It is what you need if you want to put premiums where they belong and have a coffee that is repeatable. Sustainability in coffee is a wide-ranging issue. For us, providing year-over-year, long-term business to producers is perhaps most important.

All supply-chains are transparent to the point of being traceable and repeatable.

Coffees with 2+ years relationships behind them receive an informational audit. Look for ‘Partner Since’ and ‘Traceable To’ in Producing Partners. This indicates the how long we’ve been working with a group and the number of contributing farmers. There’s always more context that what fits on a website. We operate as an open book–available to help you find more information upon request. Coffee can get complicated, and context always matters.

A contract is a commitment made by a roaster to purchase a number of bags at an agreed-upon price, over a defined period of time. This is how you reserve a coffee before it arrives and access pre-arrival pricing. It is also how you secure spot volume to draw upon over a number of months. Contracts are managed by sales reps. Contact your rep or fill out the form below to learn more.

Signing a contract commits you to doing business with us. However, it’s not until you cup and approve a landed sample that you finally approve a contract. The exception to this is for custom imports, where we ask for approval based on PSS, and if there is any quality loss in transit, we will work alongside you to seek a solution. 

If your roasting business currently buys only spot coffees you are leaving money on the table and losing access to some of the best coffees we offer. Learn more about Pricing and Contracting.

Carry is the combination of storage and financing charges that we add to your monthly contract price. It is usually 3c/lb which are essentially our costs to store your coffee for the duration of your contract.

How can you avoid carry? Place your orders with your rep well before the end of every month, so the coffees ship out of the warehouse before the last business day of the month. 

If you have coffees on contract with us, keep an eye out for a position report, which is sent out near the end of each month as a reminder to order ASAP avoid carry. 

Another way to avoid carry is to provide your own financing and/or storage. Pulling bags into your possession may be cheaper than paying the 3c / month carry fee. 

Still, 3c / month is usually a good rate for keeping coffee off your books. It’s a service to help manage cash flow and storage space. Carry only becomes cumbersome when it adds up.

Talk to your rep and plan ahead to make sure you are getting fresh coffees seasonally. For year-round staples, consider forward contracting – the amount you save by doing so can offset the cost of longer carry. Learn more about Pricing and Contracting.

Everyone hates paying carry – including us. 

We offer a variety of payment terms. For qualified customers, we offer Net 15 or Net 30 payment terms after a successful track record has been established. We may ask for references and/or hold an active credit card on file to qualify a customer. We require full payment prior to release for customers unable to qualify.  All orders outside the US and Canada are also subject to full payment prior to release.

While bank ACH is our preferred method of customer payment, we welcome credit card payments and offer a variety of options to aid your cash flow*:

Pay by card on date of invoice or within a week = no fee US / 1% international

Pay by card after a week but within payment terms = 1% US / 2% international

Paying any overdue balance by card = 3% / 4% international

We apologize for the high rates on international card charges (including Canada), but this is due to fees charged to us by our bank’s card processor.  Thankfully, you have other payment options to avoid the fees, including mailed USD checks, bank wire or international ACH.

*Certain sales (i.e. highly discounted beans or custom pricing) may not be eligible for payment by card or we may ask for a 3% fee to cover card charging costs. 

We’ve got your back.  As soon as we hear of any problems with your shipment we’ll contact the carrier to see what’s going on and update you.  We ask our customers to document any potential issues (including photos and notations made on the driver’s delivery slip which is ideally signed by the driver). It’s important to get in touch with us as soon as possible so we can determine what went wrong and ensure you get the product you need.  In case of product damage or loss we’ll always work with you to make it right.

Yes, we are happy to put our team to help you bring in your dream beans. Most efficient is to finance the import for you (we buy off the exporter), and deliver it to your roastery door or to a 3rd party warehouse where you can draw down over time.*

If requested we are happy to help assess pre-shipment and arrival samples in our lab, providing you with a detailed cupping and green grading analysis.**  

COST STRUCTURE:

Per Lot Booking Fee: $175.00 

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FOB/export price: negotiated by the buyer

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Per lb import / finance***:

• Asia / Pacific:  $0.34
• Africa & Brazil & Peru  $0.32 
• Americas $0.30 (excl. Brazil & Peru)

Note: Monthly carry per pound: 1.25% of final price  per month, minimum 3c/month/lb

* These rates assume full containers, or joining an existing container we already have moving. If less than a full container additional fees may apply.  

**Crop to Cup will retain samples to perform QC analysis of pre-ship vs arrival (and will forward samples to roaster), however Crop to Cup carries no quality responsibility. Any quality claims or rejections are the responsibility of the roaster.

***Rates subject to change depending on shipping industry rate fluctuations at the time of booking.  

Please visit our Company FAQ page for a heavier read, including high level detail on our Sourcing and Quality Standards, Pricing and Philosophy.